Return & Cancellation
We have a
very easy return/exchange policy. If you are not satisfied or happy with your
purchase, you must inform us within 24 hours from the date of receiving the
package. We will validate your return/exchange request, only after we
authorized it, the product should be returned to us within 2 business days
along with copy of invoice, original packing and in the original condition as
sent to customer and you will receive a Your refund.
If the
product is sent back to us without our consent, Return/exchange will not be
accepted.
No
returns/refund/exchange will be accepted for customized/stitched products &
accessories.
We do not
accept returns for products purchased during sales/discounts.
In case of
defects, we may ask for a picture of the damaged product. After reviewing the
picture, we may send you another piece of the same design.
We can’t
provide return facility for outside of India.
If you have
ordered multiple products and we are unable to provide certain products from
your order, you will be asked to select another product / take a store credit /
the amount for only that particular product will be refunded.
We hope
that customer who buy product with beads and sequences understand that it has
tendency to come off. Even with good handling and shipping this cannot be
avoided. Even if we replace such items there are high chances that you will
receive similar product again.
